AJT Managed IT Services Case Studies & Testimonials
Read our customer stories to learn how our simple, proactive and in-person approach to IT support in Brighton and Sussex can benefit your business. See some of our favourite case studies and testimonials below.
“AJT allow me to sleep easy at night, knowing we’ve got someone we can call if we have any major issues.”
Case studies
Take an in-depth look at how we’ve helped improve efficiency and reduce downtime for businesses across a range of industries, all based in Brighton and Sussex.
Lamb Building Chambers: Network Management Case Study
Discover how we modernised Lamb Building Chambers’ IT infrastructure, provide rapid remote issue response and onsite maintenance, and proactively solve problems to enhance business efficiency and focus.
Epassi UK: Sussex office IT relocation case study
Learn how AJT Managed IT Services supported Epassi UK’s office move, providing seamless IT support, network setup, VC upgrades and equipment transfer with minimal downtime & strategic IT consolidation.
PL Projects: Remote IT support case study
Distance doesn’t have to dilute quality. If you’re looking for remote IT support without having to sacrifice service, we’re here (or there) to help. Read our remote IT support case study to discover how we cut PL Projects’ IT bill by 60%+, boosting security, compliance and service remotely.
QCL LTD: Outsourcing IT Support case study
Read our case study to uncover how we help Sussex-based business QCL Ltd. with their IT support, cyber security and Microsoft 365 licences, resulting in quick issue resolution & strategic support for future business plans.
SRC Advisory: Switching IT Support Case Study
Uncover how we stopped SRC Advisory spending unnecessary ££s on IT support and licences and helped them switch MSPs smoothly in our case study.
Testimonials
Check out a selection of our customer reviews below to uncover some of the reasons why we’ve never lost a customer to a competitor.
It’s rare to find IT support that combines deep technical expertise with such a practical, solution-focused approach.
“From the very first conversation with Matt, we felt we were in safe hands. Our company needed a full migration of our Microsoft Exchange service, which we expected to be disruptive, complicated and costly. Instead, the process was seamless, stress-free and delivered below budget…
“What really sets this team apart is the way they go beyond expectations. After completing the migration, they turned their attention to some long-standing issues on two of our computers. Both machines were running slowly and holding us back, but within a short time Matt’s team had them working better than ever – quickly, economically, and with impressive efficiency… Sharna and Neil were fantastic throughout, bringing professionalism, patience, and a friendly manner that made the whole process a pleasure…
“Looking back, we honestly wish we had made this move years ago… we have a system that runs smoothly, a faster, more reliable setup for our team, and an IT partner we can trust going forward. If you’re looking for a business that delivers on its promises, adds real value, and genuinely cares about its clients, I can’t recommend Matt and his team highly enough.”
Charlie Kernan – Founder, King of Watersports
Highly recommended
“We are a small growing company with no in-house IT and needed someone to come in to ensure that our IT was safe and was set up in the most cost-efficient way. Matt came in to ask lots of sensible questions and then came up with solutions that I could both understand and made sense. I would recommend AJT to any company needing practical, sensible IT advice.”
Timothy Drew – Co-CEO, Team Domenica
Couldn’t function without you
“Thank you AJT for making our lives so much easier! Having worked together now for a number of years, you feel much like fellow colleagues and are people we know we can rely on no matter how far-fetched the request! You’re all fast, efficient and super knowledgeable and we could not run our company without you. Thank you Russell, Matt and Sharna.”
Hayley Blundy – Studio Welbeing Manager, Futurlab
No hesitation
“I have worked with AJT for many years and have no hesitation in recommending them. I have used them in a large business context and also in my own home. They can easily operate on both levels. My experience of solving issues with them is that they are always available, quick to respond and, if the issue can’t be solved remotely, quick to come to site.”
James Foottit – Co-Founder of Higgidy Pies, now director of Jericho Management Company LTD (JMC)
The whole team are brilliant
“We’ve recently moved to AJT and the service thus far has been superb. The transition from our previous IT supplier was incredibly smooth and well managed. The whole team are brilliant to deal with and super friendly. They take an incredibly proactive approach and are always on hand to discuss short term issues but also long term strategy.”
Alex Scott – South Coast Nursing Homes
Highly Recommended
“AJT have provided us with cabling infrastructure across multiple University buildings. Their work is of a high quality and they are always onsite at agreed times and communication is excellent. Highly recommended.”
Adam Brown – Building & Technical Manager, BIMM Brighton
No problem too big or too small
“AJT provide an excellent friendly, knowledgeable and reasonably priced service. They are always understanding, patient and get the job done efficiently. No problem is too big or too small for them to fix. We are delighted with the AJT team.”
Brilliant solution; wonderful team
“Having struggled for a while with the internet and TV connection at Burgess Hill Rugby Club, AJT came in and proposed a new solution. Within a week we had full speed Wi-Fi, LAN and TV signals that our members can enjoy. The payment machines now reach the BBQ area and we can provide Wi-Fi to supporters on matchdays when the club is particularly busy. Brilliant solution and wonderful team to boot.”
James Shillaker – Burgess Hill Rugby Club
Goldilocks IT Support
“AJT were quick to understand our drivers as a small consultancy. They were open and transparent from the outset, patiently supportive and continuously professional. They seem to be big enough to keep my nerves calm but small enough to maintain a personal connection.”
Andrew Pochin – Director, PL Projects
Very impressed
“We transferred to Russell Walker at AJT Managed IT Services and we have been very impressed with the service provided to date. Russell took control of the transfer from our previous IT consultants and everything seemed to work seamlessly. Having worked with a larger IT team previously, we have enjoyed having a more consistent contact at AJT and issues have been resolved by Russell without delay or fuss. As a Managing Director, I have welcomed Russell’s advice regarding our system, especially where this has resulted in cost savings.”
Rod Hayler – Old Bailey Solicitors
Really glad I moved to AJT
“I’m really glad I moved to managed IT support with AJT. I’m that typical nerdy company director who held on to doing all our internal IT support myself and my staff for too long! I knew I didn’t want or need to end up working with a company with a huge faceless call centre so it was a relief when I found Matt and Russell at AJT!”
Steven Grimley-Taylor – Thonk
Personal approach to IT
“We have been working with AJT since June 2024 and we’re very pleased we chose them for our IT support. Matt and the team are very knowledgeable and helpful, with a personal approach to IT management often lacking in outsource IT companies. Since they started managing our IT, response times have been excellent and they have helped with our future strategic IT plans too.”
Jamie Duncan – Managing Director, QCL
Top class service
“We are so delighted to have transferred our IT support to AJT Managed IT Services. They are extremely friendly, knowledgeable and efficient. Their level of service is literally top class.”
Gary Goodger – Lamb Building Chambers
Smooth as can be
“Moves are never without their challenges, but having AJT in our corner made this part of the journey as smooth as it could be. They are always friendly and professional, and their service is top-notch. A huge thank you to the team at AJT from all of us at Epassi UK!”
Elena Richmond – Epassi UK
Excellent
“AJT have been our managed service provider for many years. They are great people who are quick to respond to any queries and guide us towards following IT best practices. They have helped develop my knowledge and skills by not only fixing a problem, but explaining the investigation and solution. I’m very thankful for them making my job easier!”
Andrew MacFarlane – Technopolis