About us
About AJT Managed IT Services: Simple, effective and proactive partnership
Hi there! We’re AJT Managed IT Services and we help Sussex-based companies do better business. If you’re looking for secure IT systems backed by proactive in-person support to minimise downtime and protect your data, we’re the partner for you.
AJT Managed IT Services’ story
Founded in 2019, AJT Managed IT Services was the brainchild of our now Managing Director, Russell Walker. An engineer who’s worked in the SMB IT support sector since 1999, Russell has 25+ years experience in the industry. Drawing on his knowledge from working at Managed Service Providers in the UK & abroad, he wanted to create a brand new MSP that delivers what clients want: peace of mind from secure IT systems backed by friendly, expert support.
AJT Managed IT Services: Part of the AJ Taylor family
Around the same time, long-established Brighton-based electrical contractors AJ Taylor were considering alternative options for their IT provider. Friends for years, Luke from the electrical business approached Russell for help. Thanks to the synergies across the two businesses – you can’t have IT without electricity – the decision was made for AJ Taylor Electrical to support Russ’ new IT services business, with them as his first client. And so AJT Managed IT Services was born.
Find out more about our connection with AJ Taylor and other Brighton organisations on our AJT Managed IT Services in the Brighton community page.
growing the business
1 year later, Matt Artley joins Russell, bringing with him another 15 years of on-the-ground IT support experience from his work at agencies, MSPs and as a self-employed IT consultant. As Technical Director, Matt is passionate about serving local Sussex-based businesses and is a huge advocate of onsite technical visits to create the most effective IT solutions.
In 2023, Neil Wilson joined the AJT team as Technical Manager. Neil’s always had a passion for computing – he built his first computer from scratch when he was just 15 – and has honed his people skills through working as a teacher. This combo of IT expertise and approachability makes him the perfect fit for AJT and our clients.
ajt managed it services today
Today, Russell, Matt and Neil are supported by a team of helpdesk engineers. Together, the team pride themselves on providing quick, no-nonsense support and, most importantly, getting things fixed the first time.
AJT Managed IT services boasts an impressive client roster of small-to-medium businesses based in Brighton and the Sussex area, as well as national and international customers. The team help law firms, surveyors, accountants, tech & game developers, consultancy professionals and many other businesses beat all of their common IT challenges, through:
- Minimised downtime & quick issue resolution
- Proactive maintenance & IT support for businesses in the Brighton area
- Robust security & data encryption
- Understanding of relevant regulation & compliance requirements
- Scalability & flexibility
Discover how we can help you: contact us today.
Meet the AJT Managed IT Services’ team
Russell Walker – Managing Director
Likes: Holidays with family, swimming, cycling, visiting different IT customers
Dislikes: English weather, hot drinks, getting old
Speak to me about how AJT Managed IT Services can help you do better business. Contact Russell.
Matt Artley – Technical Director
Likes: Speakers, Amplifiers and Electronics
Dislikes: All nighters, bad networks, the sea
Speak to me about networking, 3rd line support and all things technical. Contact Matt.
Neil Wilson – Technical Manager
Likes: computer games, football, travelling
Dislikes: small dogs, disorganisation
Speak to me about day-to-day IT support. Contact Neil.
What we do
At AJT Managed IT services, our purpose is to enable better business for Sussex-based SMEs through secure IT systems backed by proactive in-person support. Our simple, effective and proactive partnership provides your business with IT solutions that work for your specific requirements and budget. Our services include:
- IT support: Unlock peace of mind with expert IT support in Brighton & beyond. Our proactive support minimises downtime, protects data & ensures your operations stay uninterrupted by unexpected issues
- Network support & management: Setup & scale future-proofed networking to keep your customers & workforce connected. We offer all aspects of WAN & LAN design, delivery & installation
- Microsoft 365: Get cost-effective Microsoft 365 licences, offering real-time collaboration, unparalleled flexibility & top tier-security to keep your business nimble & competitive
We also provide cloud backup & disaster recovery, VOIP phone systems, office relocation support services, WordPress development and much more. See our full list of services.
Why choose AJT Managed It Services?
In-person partnership to help your business grow
We focus on supporting Sussex businesses so we’re there, in-person, when you need us. But we know you might have bigger ambitions. We pride ourselves on being a flexible partner, able to adapt our managed services as you scale, nationally and internationally. We’ve helped clients grow to 100s of users, supported office moves to shiny new (and bigger) premises, and we’ve never lost a customer to a competitor.
All of the experience, none of the jargon
AJT Managed IT Services has been operating since 2019 and across the team, we have 60 years combined experience. 60 years! That’s older than the internet itself. Over that time, we’ve learned that our tech lingo doesn’t always translate. We promise to work with you in clear terms, with minimal jargon, so you know exactly how our work helps you do business better.
Fixes that are right first time = less business downtime
Our experience has of course also developed our technical knowhow. You can trust us to fix the trickiest issues and come up with innovative solutions to your IT problems. We know cloud, networking & infrastructure, software and hardware support inside out – and we use our knowledge to get you back up and running as soon as possible.
Proactivity to protect you from issues before they arise
It’s not just about fixing things – it’s about identifying and addressing potential IT issues before they escalate. We proactively monitor your systems and perform regular maintenance to catch problems before they start, reducing unexpected outages.
Peace of mind that your security is in safe hands
You want the peace of mind of knowing your IT support takes security as seriously as you do. Thanks to our partnership with Bitdefender, we protect against cyber attacks and data breaches through 24/7 monitoring, real-time threat detection and instant incident response, ensuring no digital threat goes unnoticed.
Ready to chat about what you need from your IT? Get in touch!
High ROI
Many companies find that constant reactive support eats into their budgets and time. This often leads to more costly emergency work and upgrades. By outsourcing your IT Management to us, you can focus on what you do best – running your business, leave the IT to us and we will keep your business running smoothly.
Satisfaction Guaranteed
Our goal is to provide an experince that is tailored to your company’s needs. No matter the budget, we pride ourselves on providing professional customer service.