Businesses are increasingly looking for ways to save money on their IT support, or would like to start exploring new services to transform their operations, but aren’t sure where to begin. With so many types of IT service to choose from, and different companies making different promises, how do you know which managed IT company is right for your business?
Our new customer joined us with a number of problems left by their incumbent supplier. They were in need of network improvements. After a bad few months with lengthy downtime due to no preventative or proactive maintenance being carried out on their site, they suffered an avoidable hardware failure. The root cause was failure to apply an HPE Proliant service pack.